Privacy Policy

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.cyclopewatches.com (the “Site”) or make a purchase.

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Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that led you to the Site, and how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

• Log Files
  These track actions occurring on the Site and collect data such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

• Pixels & Web Beacons
  "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

When we mention “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

 

Payments and Data Security

We use Stripe as our payment service provider. When you make a purchase, your payment information is processed directly by Stripe, which follows strict security measures to protect your data.

Stripe collects and processes the following information:

• Cardholder name, credit card number, expiration date, and CVV code.

• Billing address and email.

• Fraud prevention and verification results.

You can review Stripe's Privacy Policy here: https://stripe.com/privacy.

 

How Do We Use Your Personal Information?

We generally use the Order Information that we collect to fulfill any orders placed through the Site (including processing your payment, arranging for shipping, and providing invoices and/or order confirmations).

Additionally, we use this Order Information to:

• Communicate with you.

• Screen orders for potential fraud or risk.

• Comply with legal and accounting obligations.

We use Device Information (particularly your IP address) to:

• Assess potential fraud or security risks.

• Improve and optimize our Site (for example, by generating analytics on how customers browse and interact with the Site).

 

Cookies and Tracking Technologies

We use only essential cookies to ensure the proper functioning of the Site.

The cookies we use include:

• Essential Cookies: Required to ensure the proper operation of your shopping cart and order process.

We do not collect advertising or analytical cookies.

You can manage your cookie preferences directly in your browser settings.

 

Do Not Track

Please note that we do not alter our Site’s data collection and usage practices when we detect a “Do Not Track” signal from your browser.

 

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted.

If you wish to exercise this right, please contact us using the details provided below.

Additionally, if you are a European resident, we process your information to:

• Fulfill our contractual obligations (e.g., processing orders).

• Pursue our legitimate business interests, as outlined above.

Please note that your information may be transferred outside of Europe, including to Canada and the United States.

 

Rights of Non-European Residents

If you are a non-European resident, your data protection rights may vary depending on your country of residence. We are committed to complying with applicable laws and ensuring transparency in how we use your data.

 

Data Retention

When you place an order through the Site, we retain your Order Information in our records unless and until you ask us to delete this information.

Payment data is stored and processed exclusively by Stripe and retained only for the necessary duration to complete the transaction and meet legal obligations (e.g., fraud prevention, accounting regulations).

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to:

• Reflect changes in legal or regulatory requirements.

• Update our internal practices.

• Improve transparency in how we handle personal data.

We recommend reviewing this page periodically to stay informed about any updates.

 

Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to file a complaint, you can contact us at:

📧 Email: cyclopewatch@gmail.com